Privacy Policy
Effective Date: January 24, 2026
Arcturus Technologies LLC (doing business as "Fundtel," "we," "us," or "our") is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://fundtel.io/ (the "Site") and use our document parsing and underwriting automation services (the "Services").
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").
Information You Provide to Us: This includes contact information such as your name, business email address, phone number, and company name when you create an account, request a demo, or contact support.
Customer Data: In providing our Services, we process data submitted by our Customers, which may include bank statements, ISO applications, and credit reports containing information about third-party merchants.
Usage and Device Data: We automatically collect certain information when you access the Site, including IP addresses, browser types, operating systems, and information about your interactions with our platform.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To Provide the Services: To process and parse documents, automate underwriting workflows, and provide the results to our Customers.
Billing and Administration: To manage Customer accounts and process payments through our third-party payment processor, Stripe, based on your usage volume.
Improvement of Services: To analyze how the Services are used, troubleshoot issues, and improve our document parsing accuracy and platform features.
Communication: To send technical notices, updates, security alerts, and support messages.
3. HOW WE SHARE YOUR INFORMATION
We do not sell your Personal Information. We may share information in the following circumstances:
Service Providers: With third-party vendors who perform services on our behalf, such as cloud hosting (e.g., AWS), payment processing (Stripe), and email delivery services.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights and safety of Arcturus Technologies LLC or others.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. DATA SECURITY
We implement commercially reasonable technical and organizational measures designed to protect the security of Customer Data and Personal Information. This includes encryption of data at rest and in transit. However, please be aware that no method of transmission over the internet is 100% secure.
5. DATA RETENTION
We retain Personal Information and Customer Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Customers may request the deletion of their data in accordance with the terms of their service agreement.
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your Personal Information, including:
Access and Correction: The right to request access to or correction of the Personal Information we hold about you.
Deletion: The right to request that we delete your Personal Information.
Opt-Out: The right to opt-out of marketing communications by following the "unsubscribe" links in our emails.
7. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites and encourage you to read their privacy policies.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the "Effective Date" at the top of the policy or by providing a more prominent notice.
9. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Arcturus Technologies LLC (dba Fundtel)
5830 E 2ND ST, Casper, WY 82609
Email: [email protected]